At Hotel Golden Routes, we are committed to protecting your privacy and ensuring that your personal information remains secure. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a reservation, or use our services. The policy follows common hospitality industry practices for handling guest information and website data.
Information We Collect
We may collect the following information:
- Full Name
- Email Address
- Phone Number
- Address and Country of Residence
- Booking Details (check-in/check-out dates, room preferences, special requests)
- Payment Information required for reservation processing
How We Use Your Information
The information collected may be used to:
- Process and manage hotel reservations
- Send booking confirmations and updates
- Respond to inquiries and customer service requests
- Improve our website, services, and guest experience
- Send promotional offers and hotel updates (where permitted)
- Comply with legal and regulatory requirements
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience. You may disable cookies through your browser settings; however, some website features may not function properly.
Sharing of Information
Hotel Golden Routes does not sell, rent, or trade your personal information to third parties. Information may be shared only:
- With trusted service providers involved in booking and payment processing
- When required by law, government authorities, or legal proceedings
- To protect the rights, safety, and security of our guests, employees, and business
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no online transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.
Third-Party Links
Our website may contain links to third-party websites. Hotel Golden Routes is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children without parental or guardian consent.
Your Rights
You may request access to, correction of, or deletion of your personal information, subject to applicable laws. To exercise these rights, please contact us using the details provided below.
Changes to This Privacy Policy
Hotel Golden Routes reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Hotel Golden Routes
Website: https://hotelgoldenroutes.com/
Email: hotelgoldenroutes@gmail.com
Phone: +91 96603 65775
By using our website and services, you agree to the terms outlined in this Privacy Policy.